Services

Alert staff is here and available to take customer calls 24/7. After office hours during the week, in the evenings, over night, on weekends, and holidays. Alert staff is here for customers anytime to take and dispatch emergency and/or mission critical calls 24/7.  

• Need staff anytime day or night to take calls?
• Need staff anytime day or night to dispatch emergencies?
• Need staff anytime day or night to route mission critical calls?
• Need staff anytime day or night to keep your on call personnel informed?

Alert staff is here and available to take customer calls 24/7.

For a fraction of the cost of an employee, customers use Alert staff to be their virtual receptionist during office hours.

• Need staff to be your remote receptionist during office hours?
• Need staff to take overflow calls when your office staff are too busy?
• Do you have a receptionist, but need more staff to keep up? 

Communication by telephone is but one of many of today’s communication options. Alert Communications staff can answer and respond to a variety of customer contacts:

• Need staff to respond to incoming emails?
• Need staff to respond to incoming text messages?
• Need staff to respond to web chats?
• Need staff to respond to social media contacts?

Alert Communications offers specialized services to address a variety of customer requirements.

• Need staff for appointment setting?
• Need staff for central dispatch or monitoring?
• Need staff for gate or building access?

Alert Communications offers HIPAA compliant answering service and contact center services to the Medical community.

• • Secure Text Messaging App
  • Appointment Setting
  • Medical Facility Transfer Services
  • HL7 Interface for Medical EMR